First Impressions

 Most of us have heard that it takes only seconds to make a first impression – the first five to seven are the most critical.  Research now shows that in the next five seconds we can add another 50 percent to that first impression.  Furthermore, research is now


showing that it takes 20 or more additional experiences with someone to change a first impression.  So in those first 12 seconds we gather important clues into how somebody operates, their business approach, their attitude, professionalism, and personality.  (Dave Lorenzo, Business Coach, 2006)


How can you make a better first impression?

  • Smile.
  • Stand up straight.
  • Dress nicely.
  • Make eye contact.
  • Be open, warm, and approachable.
  • Listen and contribute to the conversation.


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